Foodhub Partners | Ultimate & Essential Questionnaire

Ultimate & Essential Questionnaire
What do I need to do if I am on the essential/ultimate package & decide to sell my business?
We are sorry to see you go. Please send us an email from your registered email id to updates@foodhub.com and inform us that you are selling your business with the name & contact details of the new owner.
How can I add a service charge for my orders?
To setup a service charge for orders, open My Takeaway App -> Tap the Extras icon (3 horizontal lines) -> Settings -> Store Settings -> Advanced options -> Service charge Here you can set the service charges.
What does ‘market place listing’ mean?
Market place is a convenient destination for people to discover, buy and sell items. People can find what they’re looking for by filtering their results by location, category, and price. By listing on Marketplace you can reach the buyer no matter ...
When will I receive funds from the PDQ transactions?
Transactions from each working day will be batched together and sent directly to the bank details you provided while signing up. You will receive the fund within 3-5 working days.
Ultimate & Essential Questionnaire
Why can I not use a different merchant service? Datman is the payment merchant service tied with Foodhub. It is mandatory to have Datman signed up as FoodHub doesn't support any other payment merchant services. How much is the transaction fee charged ...

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How do I upgrade my package from Essentials to Ultimate?
Please call the customer service phone number - 01782444282, to place a request to upgrade your package.
What does the Ultimate package include?
Online Order Website: You can take online orders with your very own website built for your business. Foodhub uses the latest technology to build a professional, mobile-friendly and responsive design to get your restaurant taking online orders quickly ...
What addons are available under an Ultimate deal?
Mobile App - We will create a standalone mobile app for your business to make mobile orders even easier, on both iOS and Android devices. Chef Screen - Set up an integrated order screen in the kitchen, to make workflow more efficient and save on ...
How can I add a service charge for my orders?
To setup a service charge for orders, open My Takeaway App -> Tap the Extras icon (3 horizontal lines) -> Settings -> Store Settings -> Advanced options -> Service charge Here you can set the service charges.
How do I enabled Pre-Order Option on my website via the My Takeaway App?
To enable Pre-Order Option on my website via the My Takeaway App, please follow the below steps. 1. Dashboard 2. Settings 3. Store Settings 4. Advanced Options 5. Accept Pre-Orders Online (Make sure the option is enable)

Foodhub Partners | Ultimate & Essential Questionnaire | Knowledge Base