Order process

Order Received (Current Tab)

When a consumer places an order through an online platform, the order displays on the current tab. A push notification displays on the screen for new orders. Tap on the respective order to Accept and view the order details.

  1. Order Type - Delivery.

  2. Consumer details - Consumer contact details.

  3. Directions - Maps from takeaway to consumer address.

  4. Order details - Total details of the order.


Note: Fusion accepts orders automatically by tapping/clicking on the respective order("Current" Tab).

Process the Order  (Sent Tab) 

Upon accepting the order, the progress/ cooking process of the order starts. Click on the Send option to assign the order to the driver for delivery.

1. Send - Assign the order to a driver
2. Print - Print the order receipt.
3. Hide - Hide the order.
4. Options - User can cancel the order/ send SMS/ Pay by QR.

Note: On assigning an order to a driver, the order will automatically move to the "Sent" tab




Order Delivered (Hidden tab)

When the order is delivered to the consumer, the driver updates the status of the order to complete in the Drive2Success App and the same order will reflect as completed in Fusion. The order automatically moves to the "Hidden" tab.