How to Process Scheduled/ Pre-Orders

Pre-order is an option for consumers to order food on an online platform for a particular day and time. Consumers can select collection or delivery as the order type.

Note: A push message notification displays on the screen for Pre-orders.

When a consumer orders a scheduled/pre-order, the order displays in the current tab with a pre-order tag on the order. Users can view the details of the order (date & time) and can progress the order for ready as per the scheduled time.

On accepting the order, the user assigns the delivery order to the driver and for collection orders consumer will receive a push notification/SMS when the order is ready.

Users can re-assign the order from the Sent tab when the driver is not available/busy.

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