Can I get partial refund for a missing/incorrect/bad item?
A partial refund back to your bank account is not possible at the moment. A partial refund has to be given out in cash or to be sorted out on your next order (as per the decision of the takeaway).
Please get in touch with the takeaway directly so they can sort this out.
You can find the contact number of the takeaway on the View Info page of their website.
How can I get my refund?
Refunds & Compensation If you are unsatisfied with an order or service from a takeaway and would like to get a refund, you can reach out to us through our live chat or email support and we will do our best to resolve your complaint. Procedure For us ...
Order got cancelled, so I need a refund!
The takeaway can cancel your order in some instances such as item out stock, Takeaway closed or driver unable to reach you . If takeaway cancels the orders you get a refund of the payment, if already paid. You can cancel the order till the takeaway ...
I placed an order by mistake I need to get a refund.
The online ordering system is very easy to order. You just have to follow few steps to complete the order. Few customers might try to check some information online but they might end up placing an order. Sometimes customers end up placing an order ...
Why haven't I received the refund to my wallet yet?
You will be able to get the refund to your Foodhub Wallet if you have Saved Card information in your account and if the order is cancelled by the takeaway. Once the order is cancelled, an email is sent with the option for you to Choose between Card ...
How can I suggest a menu item?
If you would like to suggest a menu item that you want the takeaway to include in their menu please send us an email to email@example.com with the takeaway name and postcode and we will be sure to pass on your request to them. You can also contact us ...